Terms and Conditions

Welcome to SilksoftAI^® (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website (silksoftai.com), all of its subdomains, and all related services, tools, and digital marketing solutions we provide (collectively, the “Services”).

By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of our Website

·         You must be at least 18 years old to use our website or engage our services.

·         You agree to use our website and Services only for lawful purposes and in accordance with these Terms.

·         You are responsible for ensuring that all information you provide is accurate, current, and complete.

2. Services
SilksoftAI^® provides digital marketing and AI-driven automation solutions, including but not limited to:

·         Paid advertising (Meta, Google, TikTok, etc.)

·         CRM and lead management setup

·         Marketing automation

·         Branding, content, and creative design

·         Analytics and performance tracking

We reserve the right to modify, suspend, or discontinue any Service at any time without notice.

3. Proposals, Payments, and Refunds

·         All project quotes and proposals are valid for 14 days from the issue date.

·         Work begins only after written approval and receipt of any required upfront payment or deposit.

·         Payments are due as per the agreed schedule in your proposal, invoice, or contract.
All payments are non-refundable once work has commenced, except where required by law.

·         In case of late payment, we may suspend or terminate services without prior notice.

4. Client Responsibilities
By engaging our Services, you agree to:

·         Provide all necessary information, access, and approvals on time.

·         Ensure that any materials you supply (e.g., logos, text, images, customer data) do not infringe third-party rights or violate any law.

·         Maintain access credentials (if any) securely.

We are not responsible for delays or failures caused by your failure to fulfill these obligations.

5. Intellectual Property

·         All materials created by SilksoftAI® (including graphics, copy, code, ads, and campaigns) remain our property until full payment is received.

·         After full payment, ownership of final deliverables transfers to you, except for pre-existing or third-party tools, code, or assets.

·         You grant us the right to showcase completed projects or campaigns as part of our portfolio, unless agreed otherwise in writing.

6. Confidentiality
Both parties agree to keep all non-public business, technical, or financial information confidential. This obligation survives termination of any contract or service agreement.

7. Limitation of Liability
To the fullest extent permitted by law:

·         SilksoftAI^® shall not be liable for any indirect, incidental, or consequential damages (including loss of profits, data, or reputation).

·         Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

8. No Guarantee of Results
Digital marketing outcomes depend on multiple factors beyond our control. While we strive for optimal results, SilksoftAI^® does not guarantee specific leads, conversions, revenue, or growth metrics.

9. Termination
We reserve the right to terminate or suspend access to our website or services immediately, without notice, for any breach of these Terms or for any reason we deem appropriate.

10. Third-Party Links
Our website may contain links to third-party sites. These links are provided for convenience only. We have no control over and assume no responsibility for the content or policies of those websites.

11. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States of America, without regard to conflict of law principles. Any disputes shall be resolved in the courts.

12. Changes to These Terms
We may update these Terms at any time. Continued use of our website or services means you accept the revised Terms.

13. Contact Us
For questions about these Terms, please contact:
Email: [email protected]
Website: www.silksoftai.com